Social Media & Reviews Management
You can bury your head in the sand, but social media for your venue is happening whether you like it or not. Customers are checking in, posting photos, sharing content and leaving reviews on your venue. You need to be the one in the drivers seat.
Instagram and Facebook are essential to any Hospitality business but both time, skill and human resources can be an issue for venues. The ultimate goal of social media is to generate loyalty and sales, and this a garden that needs constant tending to.
As well as managing social, we can also monitor those sticky online reviews. We add a degree of separation between you and your customer so unfavourable reviews are not stressful. Our responses are tactful, factual and prompt... and you don't have to deal with the weight of wondering what to say.
Get your social sorted.
Regular communication with your digital community is integral to building a meaningful relationship with your customers. At least 7 to 8 hours per week is required for successful social media management, which increases during busy periods. Instagram and Facebook management are essential to any Hospitality business, and we will also respond to any reviews on your Google, Trip Advisor and Zomato listings.
Monthly content shedule
PLUS Monitoring and management of review sites - Google, Trip Advisor and Zomato